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Electra Store
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Terms & Conditions

Welcome to Electra Store. By accessing or using our website (electra.store), you agree to comply with and be bound by the following Terms & Conditions.

1. 🏢 Company Information

Electra Store is an online platform operated by Electra for Electronic & Industrial Supplies, based in Alexandria, Egypt.

2. 🛒 Products & Availability

  • All products listed are subject to availability.

  • We reserve the right to limit quantities or discontinue products at any time without notice.

  • Product images are for illustration purposes only; actual items may vary slightly.

3. 💰 Pricing & Payment

  • All prices are listed in Egyptian Pounds (EGP) unless stated otherwise.

  • Prices may change without prior notice.

  • Orders are confirmed only after payment is successfully completed or confirmed.

  • We reserve the right to cancel any order due to pricing errors or stock issues.

4. 🚚 Shipping & Delivery

  • Delivery is available across Egypt.

  • Delivery times are estimates and may vary due to external factors.

  • Shipping fees (if any) will be clearly stated at checkout.

  • Electra Store is not responsible for delays caused by courier companies.

5. 🔄 Returns & Refunds

  • Customers may request a return or exchange within [7 days] of receiving the product.

  • Products must be:

    • Unused

    • In original packaging

    • In resalable condition

  • Certain items (e.g., electronic components, customized products) may not be eligible for return unless defective.

  • Refunds are processed after inspection and approval.

6. ⚠️ Warranty & Liability

  • Warranty (if applicable) is provided according to the manufacturer’s terms.

  • Electra Store is not liable for:

    • Improper installation or misuse of products

    • Damage caused by incorrect voltage, wiring, or handling

  • Customers are responsible for ensuring product compatibility before purchase.

7. 👨‍🔧 Technical Products Disclaimer

  • Many products sold are technical/electronic components intended for qualified users.

  • We are not responsible for damages resulting from incorrect usage or lack of technical expertise.

8. 🔐 Privacy

  • Customer data is collected only for order processing and service improvement.

  • We do not sell or share personal data with third parties except as required for delivery or legal compliance.

9. ❌ Order Cancellation

  • We reserve the right to cancel any order in case of:

    • Stock unavailability

    • Suspicious or fraudulent activity

    • Incorrect pricing or system errors

10. 📞 Contact Information

For any questions or support, please contact us:

11. ⚖️ Governing Law

These Terms & Conditions are governed by the laws of the Arab Republic of Egypt. Any disputes shall be resolved under Egyptian jurisdiction.

12. 🔄 Changes to Terms

Electra Store reserves the right to update or modify these Terms & Conditions at any time without prior notice.